Badass Nav
Support
Need help with the Badass Nav app for iPhone, Android or the web? Write to us — a real person from our team reads every message.
We usually reply within two business days. To help us sort things out faster, please include:
- the email address you use to sign in to Badass Nav (or say that you use Sign in with Apple);
- your phone model and whether you use the iPhone app, the Android app or a web browser;
- what happened, and a screenshot if you can;
- for a routing problem — the permit number, state and the place on the route.
You can also use the contact form on our home page.
Common questions
How do I sign in?
Open the app and sign in with your email, or with Sign in with Apple on iPhone. The web version is at app.badassnavi.com.
The route doesn’t match my permit.
Email us the permit number and the place where the route goes wrong. Drivers can also mark the problem right on the map with “Fix the route”.
Why does the app use my location in the background?
So turn-by-turn guidance keeps working when the screen is off or another app is open, and so your trip miles by state (IFTA) and drive time are recorded. Read more in our Privacy Policy.
How do I delete my data or my account?
Permits, trips, drives and saved places can be deleted in the app. To delete your whole account and all data linked to it, email support@badassnav.com from the email address of your account (or tell us the email shown in the app if you use Sign in with Apple). We delete the account within 30 days and confirm by email.
Does Badass Nav cost anything?
The app is free for drivers. There are no in-app purchases, and we never ask for card details in the app.
Company
Badass Nav is developed and operated by FLY JUICE LLC, Florida, USA.
Email: support@badassnav.com